FAQ

Frequently Asked Questions:

  1. Is your car wash safe? Yes. It is a 100% brush-less carwash. 
  2. Can anyone use the Free Vacuums? Yes. The Vacuums are free for all customers regardless if you purchased a car wash or not.
  3. Is the Unlimited Wash Membership for life? No. It is a membership that is based on a  month to month basis.
  4. How does the Dubloon point system work? Once signed up at a Pirates Car Wash location, you begin earning 1 point for every $1 spent. You can then use these points to redeem different items & services. For a list of current redeeming items & services please visit the JollyRogerRewards page.
  5. How do I schedule a detail? Click on the DetailMenu option at the top of the page and select the "ClickHereToScheduleAppointment" banner.
  6. Do you detail year round? No. We detail from April 1st through December 1st
  7. How do I cancel my Unlimited Wash Membership Plan? In order to cancel your membership plan you must complete & submit the cancellationform . For additional information pertaining to Unlimited Wash Plans  please click on the Rules & Regulations option at the top of the page.
  8. Do you ever close? Yes. For hours please visit the Contact page. The only time we would be closed during business hours would be if we are experiencing inclement weather. (Some examples are Rain, Snow or extreme temperatures below 27 degrees)
  9. How do I know when your not open due to inclement weather? We post all our early closings and news on our twitter feed & on the Contacts page of our website.
  10. Do I need to schedule an appointment to redeem my Combo A or Combo B GROUPON? No. You can redeem your Combo A or Combo B at anytime during normal business hours.
  11. If I purchased a Groupon for detailing and it has expired what is it's redeeming value? The Value for a expired Groupon is the dollar amount you payed for that voucher. For example if you bought a Pirates Car Wash Groupon offer that has expired for $65.00 that was for a detail that normally costs $130.00, you now have a $65.00 value only and would need to pay for the difference of the full price. For detailed info on how Groupon works, please contact Groupon.
  12. Can you pay cash for a Unlimited Wash Plan? No. We currently only accept Credit Card payments for Unlimited Wash Plans.
  13. What is the best way to join the Unlimited Wash Plan? It's simple! Just inform the cashier that you would like to join the Unlimited Wash Plan and the Pirates staff member will sign you up. The process takes a couple (2) of minutes.
  14. Do we need to remove personal items from vehicle prior to a car wash? Yes. Pirates Car Wash is not responsible for any lost or stolen items. It is the customers responsibility to remove any personal items prior to a car wash service.
  15. Do Pirates Car Wash gift cards expire? Yes. You have 365 days to redeem your gift card from the date of purchase.